Payments and Account Access
***PLEASE READ, AUTOPAY INFORMATION DID NOT TRANSFER OVER.
NEW ACCOUNT SETUP REQUIRED.***
In January 2023, we carefully transferred online customer account information to a new secure customer system. Customers can no longer access information on our old system. For your security, we did not transfer any banking or automatic payment information. Banking and automatic payment information will need to be entered again.
Your new online account is ready and waiting to be accessed. We encourage you to register/access your online account and select your billing options again. New customers can use the same steps.
To get started, you’ll need your account number and your one-time 7-digit access code. These will be printed on your next invoice from Trash Kans. You’ll only need the code the first time you access your account.
If you can’t find your access code, scroll down and use the form on this page. We will send you an email with your code.
Get Started – Register Your Account
Step 1: Get Out Your Bill
Locate your TK customer number and your one-time 7-digit access code on your recent invoice.
Step 2: Head to the Accounts Page
Click the MANAGE YOUR ACCOUNT button on this page. You’ll be sent to the secure online site.
Step 3: Register/Access Your Account
Once you are on the account page, click Register Now and follow the prompts.
Where to find your account number and access code on your bill.
More Online Tools
Pay Your Bill Automatically
Never write a check again! Setting up automatic bill payment is a simple one time process. First, sign up for an online account. Then, within your online account, select automatic payments through your credit card or though your banking account. If you prefer, call us at 765-447-9000 and our account representatives will take care of the secure process for you.
You’ll never have to worry again about paying your bill on time or losing invoices. Your payment will be automatically deducted. Online payments may take 1-2 days for processing.
Frequently Asked Questions
Yes, to receive your bills via email, simply select that option within your online account. Once selected, all future invoices and statements will be emailed to you in PDF form. You will no longer receive a printed invoice or statement in the mail. (You can always call us too, we can take care of switching you over to e-billing)
Yes. Sign up for an online account. Then, within your online account, select automatic payments through your credit card or through your banking account. If you prefer, call us at 765-447-9000 and our account representatives will take care of the secure process for you. Once automatic payments are set up, your bill will automatically be deducted on time. Online payments may take 1-2 business days for processing.
To sign up the first time for an online account, you’ll need your unique access code. Your access code (circled here in Green) is printed on your statement/invoice.
If your access code is not printed on your bill then you have already setup an online account with us. You should have a user name and password to access your online account. If you cannot access your account feel free to contact 765-447-9000 for further help.
Payments can be mailed to our office at 192 Farabee Drive, Lafayette, Indiana 47905. Please allow 3-5 business days for delivery when utilizing this method.
Yes. Make a payment by calling us at 765-447-9000. We accept Visa, MasterCard, Discover and American Express.
